Privacy Policy
Last updated: August 18, 2026
This Privacy Policy explains how READORA collects, uses, stores, and shares information when you visit or use readorastories.com. We keep this policy focused on our website services and digital reading experience.
1. Information We Collect
The information we collect depends on how you use READORA. It may include:
- Account and checkout information, such as your email address, username, display name, encrypted password data, billing details entered during checkout, and order history.
- Purchase and access information, such as product purchased, order status, payment confirmation, order key, refund status, and whether a story unlock is active.
- Support information, such as messages you send to our support email, attachments you choose to provide, and follow-up records.
- Website and device information, such as IP address, browser type, device type, pages viewed, referring page, date and time of visit, cookie identifiers, and security logs.
- Reading and site activity, such as pages visited, checkout steps, login status, and actions needed to provide or restore paid access.
2. Payment Information
Payments are handled by third-party payment processors and WooCommerce checkout technology. READORA may receive transaction references, payment status, order details, and limited billing information needed to confirm your purchase. We do not intentionally store your full card number on READORA servers.
3. How We Use Information
We use information to operate READORA, process digital purchases, unlock paid content, restore access, provide customer support, secure the website, prevent fraud, improve page performance, maintain records, comply with legal obligations, and communicate service-related information.
4. Cookies and Similar Technologies
READORA may use cookies, local storage, and similar technologies to keep you logged in, remember checkout or cart state, protect the site, measure traffic, and improve the reading experience. You can control cookies through your browser settings, but blocking cookies may affect checkout, login, or purchase restoration.
5. How We Share Information
We may share information with service providers that help us run READORA, including website hosting, WordPress and WooCommerce infrastructure, payment processing, security, analytics, email, and customer support providers. We may also share information if required by law, to protect rights and safety, to investigate abuse, or in connection with a business transfer.
6. Data Retention
We keep information only as long as reasonably necessary for the purposes described in this policy, including providing paid access, customer support, security, accounting, fraud prevention, and legal compliance. Some order records may need to be kept for longer periods where required by law or legitimate business needs.
7. Your Choices and Rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or objection to certain processing of your personal information. You may also ask us to help restore, review, or delete account-related information where technically and legally possible.
8. Security
We use reasonable technical and organizational measures to protect personal information. No website, payment flow, or storage system can be guaranteed to be completely secure, so please use a strong password and contact us if you believe your account or order access has been misused.
9. Children
READORA is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us and we will take appropriate steps to review and delete it where required.
10. International Visitors
READORA may be accessed from different countries, and our service providers may process information in countries other than yours. By using the website, you understand that your information may be processed where we or our service providers operate.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.
12. Contact
For privacy questions, data requests, account help, or purchase support, contact us at support@readorastories.com.