Refund Policy

READORA provides digital reading products, including Book Coins and Unlimited Reading plans. Because digital access can be delivered immediately after purchase, refunds are handled according to the conditions below.

Digital Products

Book Coins, unlocked chapters, and Unlimited Reading access are digital products. Once a digital product has been delivered, activated, used, or partially used, it is generally not refundable unless required by applicable law.

Eligible Refund Requests

You may contact us for review if you were charged incorrectly, purchased duplicate access by mistake, did not receive the digital product after successful payment, or experienced a technical issue that prevented access.

How to Request a Refund

Email support@readorastories.com with your order number, account email, payment time, and a brief description of the issue.

Review Time

Refund requests are reviewed case by case. If a refund is approved, it will be returned to the original payment method where possible. Processing time depends on the payment provider.

Contact

For refund questions, contact us at support@readorastories.com.